TopVox is dedicated to protecting users’ privacy. We only collect personal information when it’s truly necessary or to improve user experience. We promise that the collected information will not be sold or given to third parties. This privacy policy explains when we collect your information, what kind of information we collect, why we need this information, and how we ensure protection. Please review it carefully.
When do we collect your personal information?
We may ask for your personal information when you:
- Visit TopVox’s website.
- Download a software trial or update software.
- Register our products.
- Subscribe to our newsletters, promotional emails, or other materials.
- Participate in a marketing/sales promotion or an online survey.
- Contact us for sales, technical support, or other reasons.
What kind of information do we collect from you?
1. Personal Information
We may ask for your personally identifiable information that will be used to contact or identify you. Personally identifiable information includes, but is not limited to:
- Email address
- Your full name
- Phone number
- Order/payment information
- Address, State, Province, ZIP/Postal code, City
2. Usage Information
Usage data includes the following information, but is not limited to:
- The Internet Protocol address of your PC/Mac (e.g. IP address)
- Browser type and version
- The pages of our Service that you visit
- The specific time of your visit
- The duration of your visit
- Unique device identifiers and other diagnostic information
3. Cookies Data
Cookies are files with a small amount of data that may contain an anonymous unique identifier. They are sent from some website to your browser and stored on your device. We employ cookies to track activities on our website and hold some information.
We also use other tracking technologies, such as beacons, tags, and scripts, to collect information. All tracking aims to analyze and improve our Service.
You can instruct your browser to refuse cookies when they are being sent. However, in that case, you may not be able to use some functions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to process our Service.
- Preference Cookies: We use Preference Cookies to memorize your preferences and settings.
- Security Cookies: We use Security Cookies for your online security.
Use of Your Information
TopVox may use the information collected to:
- Deliver services such as newsletters or products that you requested or purchased.
- Solve your tech questions or recover your license code.
- Send you service-related information, such as confirmations, invoices, technical notices, updates, special offers, and other new services from TopVox, if required.
- To analyze and improve our software program.
- Understand you and your preferences to enhance your experience.
Data Sharing with Third-Parties
TopVox will protect your personal information and data security, except for limited exceptions. They will only be used for the purposes stated above. We collect and share certain customer data with trusted third-party service providers like Google (to perform and deliver personalized services), vendors, credit card processors, and those who assist us in operating our website and conducting business.
Consistent with our commitment to privacy, we will obtain your prior consent before such sharing whenever required by law or by Google policies.
Contact Us
Questions, suggestions and options regarding this Privacy Policy are welcomed and should be addressed to support@topvox.ai.
